Counseling Services
Thank you so much for visiting our office. We provide short-term counseling services for students experiencing a range of concerns such as stress, anxiety, academic difficulties, identity formation, help navigating oppressive systems, depression, problem solving, relationship concerns, adjustment, values clarification, and family conflict, among others.
Bishop Hours
Monday–Friday: 8 a.m.- Noon and 1-4:30 p.m.
*Bishop Wellness Center is closed for the lunch hour
Please use the online portal to communicate with the providers at Bishop Wellness Center. Secure messages are not monitored in live time, and will be reviewed within 2 business days. For immediate assistance, please do not use this messaging system. Call the front desk at (503) 370-6471.
24/7 Telephone Crisis Counseling Support
Please call WUTalk, serviced by ProtoCall: 503-375-5353 to be connected to a call center staffed by trained counselors familiar with Willamette's resources.
Appointments
To schedule an appointment, please visit Bishop or call 503-370-6471. If you need an appointment urgently, please let the front desk know you are requesting an immediate appointment.
All counseling appointments in Counseling Services are free of charge. This includes intake appointments, follow-ups, walk-ins, and crisis appointments. If an assessment for medication is indicated and desired, we may facilitate a referral to a provider in the community.
We require 24 hour cancellation for all scheduled appointments in Counseling Services. Not showing up to your appointment means we are unable to serve another students in that time. Missing two consecutive appointments may result in administrative action to determine your continuance in counseling.
Bishop Wellness Center does not provide "notes" for absences from class. If you are unable to attend class, please communicate with your professor to make up any missed work at your earliest convenience.
All discussion with the counselor is strictly confidential.
Telehealth Counseling Services
Students may utilize appointments via Google Meet when mutually agreed upon with the counselor.
For telehealth appointments, Bishop Wellness Center is using HIPAA compliant Google Meet, a video platform designed for health care providers. All audio/video communication is securely encrypted and transmitted from point-to-point such that even Google does not have access to any identifiable health information that may be communicated. Students can choose to schedule phone calls with providers as well.
We endeavor to serve as many students as possible and are a good resource for students needing intermittent counseling support during the academic year. If students want to regularly see the same provider over time, they will likely be referred to a provider in the community.
UWill
Willamette University is pleased to announce expanded mental health support for all currently enrolled students. Willamette University has partnered with Uwill, an independent student mental health and wellness solution offering access to telehealth counseling. In addition to and separate from counseling offered through Bishop Wellness Center, students have an immediate, secure, and convenient way to receive online-based counseling services should the need arise.
Through Uwill, students can:
- Choose a therapist based on your preferences including issue, gender, language, ethnicity
- Choose a time that fits your schedule with day, night and weekend availability
- Choose your appointment type, video, phone, chat, or message
There is no cost to use Uwill. Willamette University will provide students with 120 counseling credits every year; which will provide up to 4 individual counseling sessions or 8 scheduled chat sessions with a licensed provider every year. Access is quick and easy. Register and book your first session. If you need any assistance, you can refer to the Uwill FAQ or reach out directly to Uwill at 833.99.Uwill or support@uwill.com.
Mind Spa
Students can reserve half hour slots in our Mind Spa, which includes a multi-setting massage chair and full spectrum light. Use the Mind Spa is free!
Other Emergency Resources
Salem Hospital Emergency Department: 503-814-1572
Psychiatric Crisis Center, Salem: 503-585-4949
Campus Safety, Salem: 503-370-6911
Campus Safety, Portland: 503-621-2061
Multnomah County Mental Health Crisis, Portland: 503-988-4888
National Suicide & Crisis Lifeline: Call or text: 988
National Crisis Text Line: Text HOME to 741741
The Steve Fund: Crisis text line for young People of Color. Text STEVE to 741741 and a live, trained crisis counselor will respond.
The Trevor Project: Call and text line for the LGBTQ+ community. Call 1-866-488-7386 or text START to 678678 and a Trevor counselor will respond.
Lines for Life: Racial Equity Support Line