Facilities

The Facilities Department is responsible for the daily operations, maintenance and upkeep of approximately 1.4 million square feet of academic, residential, administrative and off campus properties situated on approximately 60 acres with all the associated utilities and infrastructure.

Facilities Management and staff are committed to providing a safe, clean and functional campus. Facilities plays a vital role in support of the University's Strategic Plan.

Emergencies

An emergency is defined as Fire, Life, Safety, and Damage to Property. Call extension x6003 to report an emergency. After 4 p.m., Monday thru Friday call Campus Safety at ext. 6911 and they will contact the on-call supervisor.

Service Requests

Use the Service Request System to request our services or check the status on a existing work request Work Order Status.

Key Request Forms

Find the necessary documents to submit a request for new keys or for lost or stolen keys.

Cleaning Information

Custodial Services cleans with the goal of enhancing the health and general well-being of students, faculty and staff. We are committed to utilizing sustainable products and processes.

Our Mission Statement

  • Support the University's Strategic Plan.
  • Provide a campus that is functional, safe, comfortable and aesthetically pleasing for all.
  • Supply professional quality workmanship on all campus buildings and grounds in a cost effective and sustainable manner.
  • Respond to the University's needs in a timely fashion with as little disruption to the campus routine as possible.
  • Project a professional and friendly demeanor while providing service to all on campus and the community.
  • Embrace new technology and energy conservation measures to provide highly efficient, cost effective and sustainable practice operations on campus.
  • Promote interaction with students, faculty, and staff to review and discuss more efficient ways to improve our mission goals.

Responsibilities

  • Daily operations, maintenance, custodial and facilities support of all academic, residential, and other associated campus buildings, grounds, venues and utility infrastructure.
  • Oversight of all utility invoicing
  • Managing contracted services and regulatory agency licensing under the Facilities Department
  • Campus key distribution and management
  • Recycling and waste operations and management
  • Support services for Events and Summer Conferences
  • Pest control management
  • Implementation of energy/water conservation measures to reduce our carbon footprint and promote sustainability
  • Project Management
Contact
Facilities Department
facilities-info@willamette.edu
503-370-6003
Salem Campus: University Services Building
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